Last Updated: August 24, 2026
Thank you for shopping with CargizmoShop.
We want you to have a positive experience when purchasing from us. If you have a problem with your order or wish to request a return, cancellation or refund, please contact us at:
Email: monaleeza916@gmail.com
This Return & Refund Policy applies to purchases made through cargizmoshop.com.
1. Statutory Consumer Rights
Nothing in this Return & Refund Policy is intended to limit or exclude any mandatory consumer rights that apply to you under the laws of your country.
Customers in the United Kingdom and European Union may have statutory rights relating to cancellation, returns, refunds and defective or non-conforming goods.
Where applicable, these legal rights apply in addition to any voluntary return policy offered by CargizmoShop.
2. Cancellation and Change of Mind
For many online purchases made by consumers in the European Union and United Kingdom, customers may have a statutory right to cancel an order within the applicable legal cancellation period.
For eligible EU and UK purchases, this generally includes a 14-day cancellation period, subject to applicable legal exceptions.
If you wish to exercise a statutory cancellation right, please contact us at:
monaleeza916@gmail.com
We will provide instructions for the cancellation and, where applicable, return of the product.
3. Return Conditions
Where a return is permitted, we may ask that the product:
• Is returned within the applicable return period
• Is returned in a condition consistent with reasonable inspection
• Includes the original packaging where reasonably possible
• Includes accessories and components supplied with the product
• Is accompanied by the relevant order information
These conditions do not affect mandatory legal rights relating to defective, damaged, incorrect or non-conforming products.
4. Damaged, Defective or Incorrect Products
Please contact us if your order arrives:
• Damaged
• Defective
• Incorrect
• Missing important components
• Significantly different from its description
Please contact us as soon as reasonably possible and provide your order number.
We may also request photographs or videos showing the issue so that we can investigate the problem and determine the appropriate remedy.
Depending on the circumstances and applicable law, we may provide a replacement, repair, refund or another legally required remedy.
5. Return Shipping Costs
For a change-of-mind return, the customer may be responsible for the direct cost of returning the product where permitted by applicable law and where this responsibility was communicated before purchase.
For products that are defective, damaged, incorrect or otherwise do not conform to the contract, CargizmoShop will provide an appropriate remedy in accordance with applicable consumer law, including responsibility for return costs where legally required.
6. Refunds
Once a refund has been approved, it will generally be issued to the original payment method.
Where a refund is required by applicable law, we will process it within the applicable legal timeframe.
The time required for the refund to appear in your account may depend on your bank, card issuer or payment provider.
7. Original Delivery Costs
Where applicable law provides a statutory cancellation right, eligible customers may be entitled to reimbursement of the standard delivery cost originally paid.
Where permitted by law, additional charges resulting from the customer’s choice of a more expensive delivery method may not be refundable.
8. Products Excluded From Cancellation Rights
Certain products may be excluded from statutory cancellation rights where an applicable legal exception applies.
Examples may include:
• Personalised or customised products
• Certain sealed products that cannot be returned for health or hygiene reasons once opened
• Products that deteriorate or expire rapidly
• Other products specifically excluded by applicable law
Any applicable legal exception will apply only where permitted by the relevant law.
9. How to Request a Return or Refund
To request a return, refund or cancellation, please email:
monaleeza916@gmail.com
Please include:
• Your full name
• Order number
• Email address used for the purchase
• Reason for your request, where applicable
• Photos or videos if the product is damaged, defective or incorrect
10. International Orders
CargizmoShop may accept orders from customers in the United Kingdom, European Union and other countries.
Consumer protection laws and return rights may differ between countries.
Nothing in this policy is intended to exclude or restrict mandatory consumer rights that apply in the customer’s country.
11. Refund Delays
If we have confirmed that your refund has been processed but you have not received it, please:
1. Check your bank or payment provider.
2. Allow reasonable processing time.
3. Contact us at monaleeza916@gmail.com if the refund remains missing.
We will assist you in checking the status of the refund.
12. Contact Us
For questions regarding cancellations, returns or refunds, please contact:
CargizmoShop
Website: cargizmoshop.com
Email: monaleeza916@gmail.com
Business address: To be provided where required.